Discovering out who to speak to and the right way to attain them may be tough. We crammed out all of the types and clicked all of the buttons to seek out the telephone numbers so you do not have to.
We get plenty of questions on Android and the telephones that use it. Individuals can (and will) Tweet us, or e mail us, or shout to us on Fb and we’ll do our greatest to reply, even when we do not have time to get to all of them. One factor we see a variety of is that individuals are confused about precisely who they need to speak to — and methods to contact them — once they want some help with their Android.
That is comprehensible. There are numerous mixtures of various fashions from totally different corporations bought via totally different channels and in contrast to an iPhone or a BlackBerry (or a Toyota or a Kenmore), there isn’t any one firm who takes care of all of them. And that may be irritating — if you need assistance the very last thing you need to hear is somebody saying that you want to speak to another person. Particularly after you’ve got crammed out net varieties, signed up for an account or jumped by way of different hoops simply to discover the telephone quantity you referred to as. For those who’re not likely positive about who you want to name or how one can get in contact with them when issues come up, or you’ve gotten a query about how issues work, you’ll be able to all the time come to us. However speaking to the people who find themselves there to assist with the telephone you have got in your palms is all the time an incredible concept. Let’s tally them up!
Your service
For those who ever have an issue with the community “stuff” — knowledge chopping out and in, calls dropping, poor sign or something of the type, the corporate you get your telephone service from are the primary individuals you need to name or e-mail. They might find out about any community modifications that might be affecting you, and if an issue crops up that impacts a number of their clients, they would be the ones to look into it.
Points together with your telephone itself or questions on it may be a bit extra difficult. Usually, for those who purchased your telephone out of your service’s retailer or a licensed third get together, the service is the corporate that may want that will help you. Most occasions, a go to in-person is a fast method to resolve points. In case you would fairly speak to help one other method, listed here are the varied contact particulars for the main U.S. corporations.
AT&T
- Basic customer support: 800 331 0500 (7 am to 10 pm your native time).
- To ask about new service or service upgrades: 888 333 6651 (Mon. – Fri. 7 am to 11 pm, weekends 7 am to 10 pm Central time).
- To examine the standing of an order: 877 782 8870 (24-hour service).
- Help once you’re outdoors the U.S.: 1 916 843 4685 (24-hour service and this can be a free name out of your telephone).
- Help for people with disabilities: 866 241 6568 (Voice), 866 241 6567 (TTY). These are each 24-hour numbers.
- Help by way of Twitter: @attcares.
- Help by way of Fb: facebook.com/ATT.
It’s also possible to chat with an AT&T consultant utilizing the AT&T Wireless support page.
Dash
- Basic customer support: 888 211 4727 (postpaid) 855 639 4644 (pay as you go).
- New service or gear: 866 275 1411.
- Help once you’re outdoors the U.S.: 888 226 7212 (Puerto Rico and U.S. Virgin Islands), 817 698 4199 (worldwide quantity).
- Help by way of Twitter: @sprintcare.
Para compatibilidad con el idioma español.
For on-line chat choices go to the Sprint support pages.
T-Cellular
- All customer support questions and points: 611 (out of your T-Cell phone), 877 746 0909 (from one other telephone).
- Help if you’re outdoors the U.S.: 505 998 3793 (free from a T-Cell phone).
- TTY service for help points: 877 296 1018 (three am to 10 pm Pacific time)
- Help by way of Twitter: @tmobilehelp.
- Help by way of Fb: .facebook.com/TMobile.
- Help by way of Google+: +T-Mobile
For on-line chat choices go to the T-Mobile support pages.
US Mobile
- All customer support questions and points: 611 (out of your US Cellphone), 888 944 9400 (from one other telephone), 866 872 4249 (enterprise clients). These numbers can be found from 6 am to 11 pm Central time.
- Help by way of Twitter: @uscellularcares.
- Help by way of Fb: facebook.com/USCellular.
- Help by way of Google+: +T-Mobile
To message a help agent on-line go to the US Cellular support pages.
Verizon
- All customer support questions and points: 611 (out of your Verizon telephone), 800 922 0204 (from one other telephone).
- Help once you’re outdoors the U.S.: 505 998 3793 (free from a T-Cell phone).
: 877 296 1018 (three am to 10 pm Pacific time). - Help by way of Twitter: @vzwsupport.
- Help by way of Fb: facebook.com/verizon.
- Help by way of Google+: +Verizon.
Para compatibilidad con el idioma español
For help for people with disabilities, see Verizon’s accessibility services portal.
To talk with a web-based consultant go to the Verizon help portal](http://phon.es/3h8hz).
To ask about new service or service upgrades go to the Verizon online help portal.
Who made your telephone?
When you’re having an issue and did not purchase your telephone from a service retailer or third-party retailer or reseller, you will have to contact the corporate who made it for troubleshooting or any guarantee points. Seeing who made your telephone is often apparent, simply flip it over and see who’s identify is on the again. In case you’re utilizing a Google telephone, you need to speak to Google as an alternative of the particular firm who manufactured it. Speaking to help in-person just isn’t going to be an choice more often than not, Samsung and their Samsung Expertise shops being the exception, so this is the best way to get in contact for those who’re within the U.S.
- Google does issues somewhat in a different way for Nexus help calls. As an alternative of getting callers keep on maintain, you employ an internet type to queue up and they’ll name you. Find that form here. Alternatively, you possibly can name help your self at 855 836 3987.
- For order inquiries from the Google Retailer: 855 836 3987 (24-hour help).
- For help for Google Play purchases: 855 836 3987 (24-hour help).
- The Nexus Help Center.
HTC
- All buyer help inquiries: 866 449 8358.
- HTC Retailer help: 888 216 4736.
- Help by way of Twitter: @htcusa.
- Help by way of Fb: facebook.com/htcusa/.
- Help by way of Google+: +HTC
- Help by way of on-line chat: HTC Support.
HTC additionally has an in depth help web site with loads of choices and FAQs for all of their merchandise and apps. You can visit it here.
Huawei
Huawei has a devoted on-line help site full with a contact type. See it here.
LG
- All buyer help inquiries: 800 243 0000.
- Make an appointment to speak with buyer help here.
- Help by way of on-line chat: LG Support.
- Help by way of Twitter: @lgus.
- Help by way of Fb: facebook.com/LGUSA.
- Help by way of Google+: +LGUSA.
LG has an in depth on-line portal crammed with help choices for telephones and their software program. See it here.
Motorola
- All buyer help inquiries: 800 734 5870 (Mon. – Fri. 7 am to 10 pm, weekends 9 am to six pm, Central time).
- Use the web troubleshooter here.
- Help by way of on-line chat: Direct link.
- Help by way of Twitter: @Moto_USA.
- Help by way of Fb: facebook.com/motorola.
- Help by way of Google+: +Motorola.
See Motorola’s on-line help net pages and group here.
Samsung
See Samsung’s in depth on-line help portal with stay chat and e-mail choices here. Assist with an present order requires a login.
As all the time, we’re right here and may attempt to assist with any Android issues you is perhaps having, or reply any questions you could have. Our contact info is under.
One other nice option to discover assist for a lot of widespread issues is thru the boards. You will discover the precise discussion board in your system here or you possibly can ask a common query with out signing up here. You will discover loads of individuals who know nearly all the things there’s to find out about Android and your telephone and it is a fantastic useful resource.